Services & Support

Bladez is dedicated to customer service and support. We strive to develop and manufacture the BEST PERSONAL TRANSPORTATION PRODUCTS anywhere. If you need assistance with your Bladez PowerBoard or have questions regarding service or repairs, please follow these instructions:

Please go to manual/guide and select your model and click on Troubleshooting Guide. This guide should have most common problems and fixes for your PowerBoard, Fitness Equipment and Mobility Vehicle.

If you need further assistance, please fill out the Customer Service Request Form on line and we will reply back to you as soon as any of our staffs is available.

To reach Bladez Customer Support, please call 866 EBLADEZ (325-2339). Please complete the Customer Service Request Form prior to calling our help desk to insure best possible service.

You can also email us at customerservice@ebladez.com, or contact us via fax at:
(949) 206-0350.

CHARGERS TYPE - For the chargers specifications on all of our current models, please refer to this spreadsheet for detail.

GS Portalac BATTERY Specification - Material Safety Data Sheet (MSDS)

Completely read the owner's manual and fully understand the charging process of your batteries before operating your scooter. Improperly charging or storing your batteries will substantially shorten the battery's life.

5V, 8V, 9V, 10V and 12V Sealed Lead Acid Battery Care
Before checking the terminal voltage (DC) of each individual battery, battery should have been inoperative for at least 3 hours or more. Please allow the battery after recharge to seat at least for 3 hours or more before checking the terminal voltage. Batteries that are being charged will read higher; therefore, the readings will not be accurate. It is strongly recommended to have the batteries stay in between 40-100% charge levels. Continual discharges below 40% will substantially shorten battery life. The terminal voltage measurement is only approximate and should not be used solely to justify the battery condition. By simply charging the battery after each use (even use for several minutes) or charging the battery once a month when not in use, you will lengthen the life of the battery. However, don't let the charger stay plugged in for more than 8 hours as it will damage the batteries except for the initial charge out of the box (maximum 24 hours).

% charge remain	Terminal Voltage (DCV)
100%	12.7 or above
90%	12.60
80%	12.50
70%	12.40
60%	12.20
50%	12.00
40%	11.90
30%	11.80
20%	11.50
10%	11.20
0%	10.50