Bladez is dedicated to customer service and support. We strive to develop and manufacturer the BEST PERSONAL TRANSPORTATION PRODUCTS anywhere. If you need assistance with your Bladez PowerBoard or have questions regarding service or repairs, please follow these instructions:

From the list below – please select your model and click on Troubleshooting Guide. This guide should have most common problems and fixes for your PowerBoard.

If you need further assistance, please fill out the Customer Service Request Form.

To reach Bladez Customer Support, please call 866 EBLADEZ (325-2339). Please complete the Customer Service Request Form prior to calling our help desk to insure best possible service.

You can also email us at customerservice@ebladez.com, or contact us via fax at:
(949) 206-0350.

ATTENTION CUSTOMERS -Please click here to read important charging instructions for your Powerboard eLite 250. For the chargers specifications on all of our current models, please refer to this spreadsheet for detail.

GS Portalac BATTERY Specification - Material Safety Data Sheet (MSDS)

Completely read and understand the following information about your batteries before operating your scooter. The information on this PDF is the correct way to connect the batteries to the scooter. Please follow the instructions to prevent any damage to your batteries. Download PDF here.